At Charismight, we are committed to delivering exceptional consulting services that meet and exceed our clients' expectations within the maritime industry. We strive to uphold the highest standards of quality, professionalism, and integrity in every project we undertake.

Top Management Commitments

• Providing expert maritime consultancy solutions that are as per industry standards and guidelines.
• Ensuring compliance with all applicable maritime laws, regulations, and international standards.
• Continually improving our processes, skills, and technologies to enhance service delivery.
• Maintaining a customer-focused approach by understanding and addressing client needs effectively.
• Promoting a culture of quality awareness and accountability among all employees and stakeholders.

At Charismight, we are committed to maintaining the highest standards of health, safety, and environmental protection in all our maritime consultancy and other operations.

Our goal is to ensure a safe and healthy work environment for our employees, clients, partners, and stakeholders while reducing our impact on environment and promoting sustainable maritime practices.

Objectives

• Prevent injury and ill-health of personnel involved in our operations.
• Ensure compliance with applicable HSE legislation, IMO regulations, and industry standards.
• Integrate HSE considerations into consultancy, auditing, inspection, and training services.
• Continually improve HSE performance through training, monitoring, and innovation.
• Promote environmental sustainability through pollution prevention and resource efficiency.

Scope

This policy applies to all verticals of Charismight and our employees, clients, partners, and stakeholders.

Purpose

The purpose of this Code of Ethics is to define the standards of conduct expected from all personnel representing Charismight.

As a professional maritime consultancy firm, we are committed to conducting our operations with the highest level of integrity, transparency, professionalism, and respect for maritime laws, clients, colleagues, and the environment.

Scope

• All employees, contractors, consultants, and representatives of Charismight.
• All activities undertaken on behalf of the company, including client engagements, audits, inspections, training sessions, and office operations.

Core Principles

Integrity and Honesty

• Conduct all activities truthfully and fairly.
• Avoid falsification of records, reports, or qualifications.
• Never engage in bribery, corruption, or any form of dishonest behavior.

Compliance with Laws and Regulations

• Comply with all applicable international, national, and maritime laws and regulations, including IMO conventions, flag state laws, and port regulations.
• Respect client-specific policies and regulatory requirements.

Confidentiality

• Protect confidential company and client information.
• Maintain privacy and security of sensitive data.

Conflict of Interest

• Avoid situations where personal interests conflict with professional duties.
• Disclose any real or potential conflicts of interest to management.

Professional Conduct

• Provide maritime consultancy services competently and impartially.
• Maintain technical and ethical standards.
• Avoid misrepresentation of capabilities or findings.

Respect and Fairness

• Treat colleagues, clients, and third parties with dignity and respect.
• Promote a workplace free from harassment and discrimination.

Reporting Violations

• Employees are encouraged to report suspected breaches.
• Reports will be treated confidentially and investigated appropriately.

Disciplinary Action

• Verbal or written warnings.
• Suspension or termination of employment.
• Legal action where applicable.

Review

The Code will be reviewed annually and updated as necessary to reflect evolving ethical expectations and industry standards.

Purpose

The purpose of this policy is to establish a framework to protect Charismight's information assets, systems, and infrastructure from security threats, unauthorized access, data breaches, and cyberattacks.

We are committed to safeguarding the confidentiality, integrity, and availability of all data entrusted to us.

Scope

This policy applies to all employees, contractors, consultants, and third parties who access or manage Charismight's information systems, data, and physical assets.

Information Security

• All information assets including client data and operational records shall be protected against unauthorized access.
• Access shall be granted based on least privilege and need-to-know basis.

Cybersecurity Measures

• Firewalls, antivirus, anti-malware, and intrusion detection systems shall be maintained.
• Regular vulnerability assessments shall be conducted.
• Strong password policies and multi-factor authentication shall be enforced.
• Systems must be updated with latest security patches.

Employee Awareness and Training

• Employees shall receive cybersecurity awareness training.
• Employees must report suspicious activities immediately.

Incident Response

• Incident response plans shall be maintained.
• Security incidents shall be documented and investigated.

Physical Security

• Access to offices, servers, and data centers shall be controlled.
• Confidential documents shall be securely stored and disposed.

Purpose

Charismight Maritime Consultancy is committed to providing a safe, respectful, and inclusive work environment free from sexual harassment and supportive of mental well-being.

Scope

This policy applies to all employees, contractors, consultants, and visitors at Charismight.

Prevention of Sexual Harassment

Zero Tolerance

Charismight has zero tolerance for sexual harassment in any form and is committed to taking immediate action against violations.

Reporting Mechanism

• Employees can report incidents without fear of retaliation.
• Reports can be made confidentially to ICC or Human Resources.

Investigation and Action

• All complaints will be investigated promptly.
• Appropriate disciplinary action will be taken.

Mental Well-being Commitment

• Promote mental health awareness.
• Provide support services and counseling.
• Encourage work-life balance.
• Prevent bullying and discrimination.

Responsibility

Managers and supervisors are responsible for fostering an environment of respect and support.

Purpose

The purpose of this policy is to establish clear guidelines and standards for the use of social media by employees and representatives of Charismight to ensure that all social media interactions align with our Quality Management System (QMS), company values, and regulatory requirements.

This policy aims to protect the company's reputation, ensure consistent messaging, and promote transparent and ethical online communication.

Scope

This policy applies to all employees, contractors, and partners of Charismight who use social media platforms in any capacity related to their role within the company.

It covers official company social media accounts as well as personal accounts when referring to Charismight.

Definitions

Social Media

Platforms that allow users to create and share content or participate in social networking including Facebook, Twitter, Instagram, LinkedIn, YouTube and emerging platforms.

Official Social Media Accounts

Social media accounts directly managed by Charismight for branding, marketing, customer service or corporate communication.

Personal Social Media Accounts

Social media accounts managed by individuals which are not directly related to official communication of Charismight.

Social Media Usage Guidelines

Content Quality and Consistency

• All content posted on official company accounts must follow company quality standards and branding guidelines.
• Content must be fact checked to avoid misinformation.
• Posts must maintain a professional tone.
• Audio, video and photos related to company business shall be posted only by the graphic team after approval from top management.

Confidentiality and Privacy

• Do not share confidential company information or sensitive data without authorization.
• Personal data of customers, employees or stakeholders must not be disclosed without consent.

Responsibility and Accountability

• Employees must be mindful of their online presence.
• Communication representing Charismight must be approved by the Graphic Team.
• Personal social media usage during working hours should be limited unless approved.

Engagement and Interaction

• Employees must communicate respectfully and professionally online.
• Offensive or disrespectful responses are prohibited.
• Queries and complaints received through social media must be handled appropriately.

Compliance with Legal Requirements

• Intellectual property rights.
• Advertising standards.
• Consumer protection laws.
• Data protection requirements.

Monitoring and Reporting

Social media activity will be monitored regularly to ensure compliance with this policy.

Any content violating company standards will be immediately addressed.

Training and Awareness

• Employees will receive training on ethical social media usage.
• Training will include privacy guidelines and online conduct expectations.
• Updates will be provided whenever policies change.

Consequences for Non-Compliance

• Warning or reprimand.
• Temporary suspension of social media privileges.
• Termination depending on severity.

Review and Continuous Improvement

This policy will be reviewed annually as part of the company's QMS review process to ensure relevance, compliance and effectiveness.