Company Policies
Quality • Safety • Integrity • Sustainability — guiding every decision we make.
Quality Policy
At Charismight, we are committed to delivering exceptional consulting services that meet and exceed our clients' expectations within the maritime industry. We strive to uphold the highest standards of quality, professionalism, and integrity in every project we undertake.
Top Management Commitments
- Providing expert maritime consultancy solutions that are as per industry standards and guidelines.
- Ensuring compliance with all applicable maritime laws, regulations, and international standards.
- Continual improving our processes, skills, and technologies to enhance service delivery.
- Maintaining a customer-focused approach by understanding and addressing client needs effectively.
- Promoting a culture of quality awareness and accountability among all employees and stakeholders.
We are dedicated to establishing and maintaining a Quality Management System (QMS) aligned with ISO 9001 standards to ensure consistent quality and continual improvement. This Quality Policy is communicated to all employees and reviewed regularly to maintain its relevance and effectiveness.
Health, Safety and Environment (HSE) Policy
Policy Statement
At Charismight, we are committed to maintaining the highest standards of health, safety, and environmental protection in all our maritime consultancy and other operations. Our goal is to ensure a safe and healthy work environment for our employees, clients, partners, and stakeholders while reducing our impact on environment and promoting sustainable maritime practices.
Objectives
- Prevent injury and ill-health of personnel involved in our operations.
- Ensure compliance with applicable HSE legislation, IMO regulations, and industry standards.
- Integrate HSE considerations into all consultancy, auditing, inspection, and training services.
- Continually improve HSE performance through training, monitoring, and innovation.
- Promote environmental sustainability through pollution prevention and resource efficiency.
Safety is not negotiable — protecting people and environment first.
Code of Ethics Policy
Purpose
The purpose of this Code of Ethics is to define the standards of conduct expected from all personnel representing Charismight. As a professional maritime consultancy firm, we are committed to conducting our operations with the highest level of integrity, transparency, professionalism, and respect for maritime laws, clients, colleagues, and the environment.
Scope
This Code applies to:
- All employees, contractors, consultants, and representatives of Charismight
- All activities undertaken on behalf of the company, including client engagements, audits, inspections, training sessions, and office operations
Core Principles
Integrity and Honesty
- Conduct all activities truthfully and fairly.
- Avoid falsification of records, reports, or qualifications.
- Never engage in bribery, corruption, or any form of dishonest behavior.
Compliance with Laws and Regulations
- Comply with all applicable international, national, and maritime laws and regulations, including IMO conventions, flag state laws, and port regulations.
- Respect client-specific policies and regulatory requirements.
Confidentiality
- Protect confidential and proprietary information obtained during the course of work.
- Do not disclose or misuse information relating to clients, vessels, inspections, audits, or company affairs.
Conflict of Interest
- Avoid situations where personal interests conflict with professional duties.
- Disclose any real or potential conflicts of interest to management as soon as identified.
Professional Conduct
- Provide maritime consultancy services competently, impartially, and with due care.
- Refrain from misrepresentation or exaggeration of capabilities or findings.
- Maintain a high standard of technical and ethical behavior in line with industry best practices.
Respect and Fairness
- Treat colleagues, clients, and third parties with dignity and respect, regardless of nationality, culture, gender, religion, or role.
- Promote a workplace free from harassment, discrimination, or intimidation.
Integrity is the foundation of our reputation.
Security and Cybersecurity Policy
Policy Statements
Information Security
- All information assets, including client data, proprietary information, and operational records, shall be protected against unauthorized access, disclosure, modification, or destruction.
- Access to sensitive information shall be granted based on the principle of least privilege and on a need-to-know basis.
Cybersecurity Measures
- Firewalls, antivirus, anti-malware, and intrusion detection systems will be implemented and maintained to protect IT infrastructure.
- Regular vulnerability assessments and penetration testing shall be conducted to identify and mitigate risks.
- Strong password policies and multi-factor authentication (MFA) shall be enforced for system access.
- All software and systems must be kept up to date with the latest security patches and updates.
Employee Awareness and Training
- All employees will undergo cybersecurity awareness training regularly to recognize and respond to security threats such as phishing, social engineering, and malware.
- Employees must immediately report any suspicious activity or security incidents to the management.
Incident Response
- A clear incident response plan will be maintained to promptly address and mitigate security breaches or cyber-attacks.
- All incidents are documented, investigated, and reviewed to prevent recurrence.
Physical Security
- Physical access to offices, servers, and data centers shall be controlled and monitored to prevent unauthorized entry.
- Confidential documents are securely stored and disposed of properly when no longer required.
Compliance and Continuous Improvement
- The company will comply with all relevant national and international laws, regulations, and industry standards related to information security and cybersecurity.
- This policy will be reviewed periodically and updated as necessary to address evolving threats and business needs.
Cybersecurity is everyone's responsibility — stay vigilant.
Mental Well-being and Prevention of Sexual Harassment Policy
Purpose
Charismight Maritime Consultancy is committed to providing a safe, respectful, and inclusive work environment free from sexual harassment and supportive of mental well-being. This policy aims to prevent sexual harassment, promote awareness, and foster a culture that values mental health and emotional safety.
Scope
This policy applies to all employees, contractors, consultants, and visitors at Charismight, covering all workplace settings and work-related activities.
Prevention of Sexual Harassment
Definition
Sexual harassment includes unwelcome sexual advances, requests for sexual favors, verbal or physical conduct of a sexual nature, or any behavior that creates a hostile or offensive work environment.
Zero Tolerance
Charismight has zero tolerance for sexual harassment in any form and is committed to taking immediate and appropriate action against violations.
Reporting Mechanism
- Employees are encouraged to report incidents of sexual harassment without fear of retaliation.
- Reports can be made confidentially to the designated Internal Complaints Committee (ICC) or Human Resources.
Investigation and Action
- All complaints will be promptly and thoroughly investigated.
- Appropriate disciplinary action, up to termination, will be taken against those found responsible.
Support for Victims
Charismight will provide support, counseling, and protection to victims of sexual harassment.
Mental Well-being
Commitment
Charismight recognizes the importance of mental health and is dedicated to creating a supportive work environment that promotes mental well-being.
Awareness and Education
- Regular programs and workshops will be conducted to raise awareness about mental health issues and reduce stigma.
- Employees will be encouraged to seek help without fear of discrimination.
Support Services
- Access to confidential counseling and mental health resources will be made available.
- Flexible work arrangements and reasonable accommodations will be provided when needed.
Workplace Environment
- Charismight promotes work-life balance, stress management, and a positive organizational culture.
- Bullying, discrimination, or any behavior detrimental to mental health will not be tolerated.
Responsibility
- Managers and supervisors are responsible for fostering an environment of respect and support.
- Employees are encouraged to look out for their own well-being and support colleagues.
Your well-being matters — respected and valued always.
Company Policies
Quality • Safety • Integrity • Sustainability — guiding every decision we make.
Quality Policy
At Charismight, we are committed to delivering exceptional consulting services that meet and exceed our clients' expectations within the maritime industry. We strive to uphold the highest standards of quality, professionalism, and integrity in every project we undertake.
Top Management Commitments
- Providing expert maritime consultancy solutions that are as per industry standards and guidelines.
- Ensuring compliance with all applicable maritime laws, regulations, and international standards.
- Continual improving our processes, skills, and technologies to enhance service delivery.
- Maintaining a customer-focused approach by understanding and addressing client needs effectively.
- Promoting a culture of quality awareness and accountability among all employees and stakeholders.
We are dedicated to establishing and maintaining a Quality Management System (QMS) aligned with ISO 9001 standards to ensure consistent quality and continual improvement. This Quality Policy is communicated to all employees and reviewed regularly to maintain its relevance and effectiveness.
Health, Safety and Environment (HSE) Policy
Policy Statement
At Charismight, we are committed to maintaining the highest standards of health, safety, and environmental protection in all our maritime consultancy and other operations. Our goal is to ensure a safe and healthy work environment for our employees, clients, partners, and stakeholders while reducing our impact on environment and promoting sustainable maritime practices.
Objectives
- Prevent injury and ill-health of personnel involved in our operations.
- Ensure compliance with applicable HSE legislation, IMO regulations, and industry standards.
- Integrate HSE considerations into all consultancy, auditing, inspection, and training services.
- Continually improve HSE performance through training, monitoring, and innovation.
- Promote environmental sustainability through pollution prevention and resource efficiency.
Safety is not negotiable — protecting people and environment first.
Code of Ethics Policy
Purpose
The purpose of this Code of Ethics is to define the standards of conduct expected from all personnel representing Charismight. As a professional maritime consultancy firm, we are committed to conducting our operations with the highest level of integrity, transparency, professionalism, and respect for maritime laws, clients, colleagues, and the environment.
Scope
This Code applies to:
- All employees, contractors, consultants, and representatives of Charismight
- All activities undertaken on behalf of the company, including client engagements, audits, inspections, training sessions, and office operations
Core Principles
Integrity and Honesty
- Conduct all activities truthfully and fairly.
- Avoid falsification of records, reports, or qualifications.
- Never engage in bribery, corruption, or any form of dishonest behavior.
Compliance with Laws and Regulations
- Comply with all applicable international, national, and maritime laws and regulations, including IMO conventions, flag state laws, and port regulations.
- Respect client-specific policies and regulatory requirements.
Confidentiality
- Protect confidential and proprietary information obtained during the course of work.
- Do not disclose or misuse information relating to clients, vessels, inspections, audits, or company affairs.
Conflict of Interest
- Avoid situations where personal interests conflict with professional duties.
- Disclose any real or potential conflicts of interest to management as soon as identified.
Professional Conduct
- Provide maritime consultancy services competently, impartially, and with due care.
- Refrain from misrepresentation or exaggeration of capabilities or findings.
- Maintain a high standard of technical and ethical behavior in line with industry best practices.
Respect and Fairness
- Treat colleagues, clients, and third parties with dignity and respect, regardless of nationality, culture, gender, religion, or role.
- Promote a workplace free from harassment, discrimination, or intimidation.
Integrity is the foundation of our reputation.
Security and Cybersecurity Policy
Policy Statements
Information Security
- All information assets, including client data, proprietary information, and operational records, shall be protected against unauthorized access, disclosure, modification, or destruction.
- Access to sensitive information shall be granted based on the principle of least privilege and on a need-to-know basis.
Cybersecurity Measures
- Firewalls, antivirus, anti-malware, and intrusion detection systems will be implemented and maintained to protect IT infrastructure.
- Regular vulnerability assessments and penetration testing shall be conducted to identify and mitigate risks.
- Strong password policies and multi-factor authentication (MFA) shall be enforced for system access.
- All software and systems must be kept up to date with the latest security patches and updates.
Employee Awareness and Training
- All employees will undergo cybersecurity awareness training regularly to recognize and respond to security threats such as phishing, social engineering, and malware.
- Employees must immediately report any suspicious activity or security incidents to the management.
Incident Response
- A clear incident response plan will be maintained to promptly address and mitigate security breaches or cyber-attacks.
- All incidents are documented, investigated, and reviewed to prevent recurrence.
Physical Security
- Physical access to offices, servers, and data centers shall be controlled and monitored to prevent unauthorized entry.
- Confidential documents are securely stored and disposed of properly when no longer required.
Compliance and Continuous Improvement
- The company will comply with all relevant national and international laws, regulations, and industry standards related to information security and cybersecurity.
- This policy will be reviewed periodically and updated as necessary to address evolving threats and business needs.
Cybersecurity is everyone's responsibility — stay vigilant.
Mental Well-being and Prevention of Sexual Harassment Policy
Purpose
Charismight Maritime Consultancy is committed to providing a safe, respectful, and inclusive work environment free from sexual harassment and supportive of mental well-being. This policy aims to prevent sexual harassment, promote awareness, and foster a culture that values mental health and emotional safety.
Scope
This policy applies to all employees, contractors, consultants, and visitors at Charismight, covering all workplace settings and work-related activities.
Prevention of Sexual Harassment
Definition
Sexual harassment includes unwelcome sexual advances, requests for sexual favors, verbal or physical conduct of a sexual nature, or any behavior that creates a hostile or offensive work environment.
Zero Tolerance
Charismight has zero tolerance for sexual harassment in any form and is committed to taking immediate and appropriate action against violations.
Reporting Mechanism
- Employees are encouraged to report incidents of sexual harassment without fear of retaliation.
- Reports can be made confidentially to the designated Internal Complaints Committee (ICC) or Human Resources.
Investigation and Action
- All complaints will be promptly and thoroughly investigated.
- Appropriate disciplinary action, up to termination, will be taken against those found responsible.
Support for Victims
Charismight will provide support, counseling, and protection to victims of sexual harassment.
Mental Well-being
Commitment
Charismight recognizes the importance of mental health and is dedicated to creating a supportive work environment that promotes mental well-being.
Awareness and Education
- Regular programs and workshops will be conducted to raise awareness about mental health issues and reduce stigma.
- Employees will be encouraged to seek help without fear of discrimination.
Support Services
- Access to confidential counseling and mental health resources will be made available.
- Flexible work arrangements and reasonable accommodations will be provided when needed.
Workplace Environment
- Charismight promotes work-life balance, stress management, and a positive organizational culture.
- Bullying, discrimination, or any behavior detrimental to mental health will not be tolerated.
Responsibility
- Managers and supervisors are responsible for fostering an environment of respect and support.
- Employees are encouraged to look out for their own well-being and support colleagues.
Your well-being matters — respected and valued always.
Social Media Policy
Purpose
The purpose of this policy is to establish clear guidelines and standards for the use of social media by employees and representatives of Charismight to ensure that all social media interactions align with our Quality Management System (QMS), company values, and regulatory requirements. This policy aims to protect the company's reputation, ensure consistent messaging, and promote transparent and ethical online communication.
Scope
This policy applies to all employees, contractors, and partners of Charismight who use social media platforms in any capacity related to their role within the company. It covers social media accounts officially owned or managed by the company, as well as personal accounts when referring to the company or its products, services, and stakeholders.
Definitions
Social Media
Platforms that allow users to create and share content or to participate in social networking. These include but are not limited to Facebook, Twitter, Instagram, LinkedIn, YouTube, and emerging platforms.
Official Social Media Accounts
Social media accounts that are directly managed by Charismight for purposes related to branding, marketing, customer service, or corporate communication.
Personal Social Media Accounts
Social media accounts managed by individuals, which are not directly related to the official communication of Charismight.
Social Media Usage Guidelines
Content Quality and Consistency
- All content posted by employees or representatives on official company social media accounts must meet the company's quality standards, including adherence to established branding, accuracy, and appropriateness.
- Content must be fact-checked to avoid misinformation.
- All posts should maintain a professional tone that aligns with Charismight's values and corporate culture.
- Audio, video and photos concerning company business are to be posted on social media only by the graphic team of the company after proper approval from top management.
Confidentiality and Privacy
- Do not share confidential company information, proprietary data, or any sensitive material on social media unless authorized.
- Personal data of customers, employees, or stakeholders must not be disclosed without proper consent, in accordance with data protection laws and company privacy policies.
Responsibility and Accountability
- Employees should be mindful of their online presence. Any communication that could be seen as representing the views of Charismight must be approved by the Graphic Team.
- Personal social media use during working hours should be limited to non-disruptive activities unless approved by management.
Approved by Senior Management — effective 15-April-2026.
Social Media Policy
Purpose
The purpose of this policy is to establish clear guidelines and standards for the use of social media by employees and representatives of Charismight to ensure that all social media interactions align with our Quality Management System (QMS), company values, and regulatory requirements. This policy aims to protect the company's reputation, ensure consistent messaging, and promote transparent and ethical online communication.
Scope
This policy applies to all employees, contractors, and partners of Charismight who use social media platforms in any capacity related to their role within the company. It covers social media accounts officially owned or managed by the company, as well as personal accounts when referring to the company or its products, services, and stakeholders.
Definitions
Social Media
Platforms that allow users to create and share content or to participate in social networking. These include but are not limited to Facebook, Twitter, Instagram, LinkedIn, YouTube, and emerging platforms.
Official Social Media Accounts
Social media accounts that are directly managed by Charismight for purposes related to branding, marketing, customer service, or corporate communication.
Personal Social Media Accounts
Social media accounts managed by individuals, which are not directly related to the official communication of Charismight.
Social Media Usage Guidelines
Content Quality and Consistency
Confidentiality and Privacy
Responsibility and Accountability
Approved by Senior Management — effective 15-April-2026.